F a Q
How can you compete with OEM support?
For over a decade, we have been investing heavily in Olympus and Avon parts and exchange turbine units in anticipation of a tailing- off in OEM support for older turbines, so we are in a strong position to offer both rapid-response repairs and overhauls, as well as fully sustainable long-term maintenance and support services.
All our services are fully accredited to ISO 9001:2008 and ISO 14001:2004, and we hold a number of significant long-term support agreements with major oil and gas operators in the North Sea, including Marathon Oil UK Ltd.
Are you OEM-approved?
No, we believe that OEM approval would increase our charges and restrict our service flexibility. We are fully accredited to ISO 9001:2008 for all our operations, including testing and servicing operations of Rolls-Royce gas turbines. We are also accredited and approved by a number of companies and organisations, including independent customers, FPAL and ISNetworld.
What specification do you work to?
All our personnel have extensive experience of working to standard industry specifications, and all Alba Power operations are carried out to these same standards. We have also pioneered industry- leading innovative repair schemes to minimise downtime and deliver added value.
What warranty do I get?
We operate an industry-leading warranty cover which is specifically suited to client operational requirements, as well as liability cover to £10 million.
Do you use OEM parts, and where do you get your spares?
Alba Power supplies original manufacturer parts where required, both new and overhauled, but we can also supply quality-assured alternative parts sourced from approved vendors. We also stock rotable exchange engines and parts purchased from excess customer inventory stock.
How does Alba Power’s cost-effectiveness deliver value for money to the customer?
In the first place, we pay no licence fee to the OEM, and we also revitalise overhauled turbine parts with full service history, traceability and certificates of conformity as appropriate from our extensive inventory of overhauled components. Alba Power works hard to source turbine components to generate tangible savings which can be passed on to the client, as well as keeping overheads to a manageable level.
We’ve never used you before - what do we need to know about you?
In our first ten years, we have grown the business to include over 140 global clients, including many major power generation and oil and gas customers. Client testimonials can be provided in addition to our existing accreditations, insurances and world-class safety, integrity and quality record.
What experience do your staff have, and to what specifications do you test your engines?
With over 30 staff, Alba Power has over 450 years of high-level gas turbine experience with both OEMs and independent service providers. We have a 100% test success rate, and have developed test tolerances that are more stringent than an OEM’s to achieve maximum reliability and availability in the field.